Intriguing Customer Journey with CX/UX Strategy and Solutions
We at SparxIT allow businesses and enterprises to engross change with CX/UX consulting services and solutions by facilitating experiences and implementing CX strategies.
Compelling Customer-Centric Businesses Value with CX and UX Services
SparxIT, a data-driven CX (customer experience) & UX services provider, offers customer relationship-centric services to devise, prototype, and experiment with custom CX/UX solutions that overcome demanding business challenges.
CX Research & Journey Mapping
SparxIT analyzes the customer journey with the CX-industry experts and assesses the capabilities of CMS, sales advisory, and marketing automation tools.
Usability Testing
We check the customer-specific parts of the product for usability feedback and the problems faced by the customers during the interaction.
Wireframing and Prototyping
We build prototypes to highlight POC and the feasibility of customer-centric products with CX/UX design and development services.
User Interface (UI) Design
Our user interface design experts with decade-long proficiency work on interfaces to emphasize layman-friendly information-accessible layout.
Omni-Channel Experience Design
Focusing on the comprehensive quality of interaction quality between the customer and brand with our CX/UX strategies for omnichannel experience.
CX Audits & Analytics
Offering established businesses and enterprises with CX audits and analytics of tool-based experience as the customer end.
Our CX and UX Design Process
Bring a systematically linear yet diverse CX and UX design process for established businesses looking for methodologically aligned service providers.
1. Research-Focused Strategy & Planning
We persist in comprehending research-focused business-specific requirements, the necessities of diverse business units, and customers' buying behavior to plan strategically.
2. Customer-Centric Design
During the CX and UX design phase, we concoct customer-centric journeys, build customer care standards for procedures and system integrations for backlog, and address priorities.
3. Best-in-Class Development
The build phase introduces sales, marketing, and customer service tools and regulates their integrations to data platforms in agile methodologies for reporting and support.
4. Tracking, Optimization, Reporting
Our CX experts constantly interpret, iterate, and originate adopted tools. Like a continuing partnership, we also present system users' support per their necessities.
Words of Applause From Our Clientele
“It has been delightful to work with Sparx IT Solutions. They offered quality solutions within my budget. I would highly recommend them, if someone is looking to hiring a website design and development company. Thanks guys.”
“Internal stakeholders are pleased with the superior design and stability of the site. Efficient and proactive, the team provided near-constant progress updates and delivered the final product within a short timeline. Their consistent professionalism and excellent customer service set them apart.”
“The new site is excellent, receiving good feedback from its users that is reflected in an increase in business sales. All bugs were addressed with technical skill, while the new design is modern and attractive. The team was active and communicative, providing good, regular updates.”
“It was a great experience to work with Sparx IT Solutions, they have a professional team that worked dedicatedly from starting to final delivery of my website. I will definitely hire them again.”
Why Determine SparxIT as Your Accredited CX/UX Design and Development Company?
Eliminate inquisitive thoughts with SparxIT’s CX (Customer Experience) & UX Services assistance.
Sustainable Growth Mindset
We bring forth a mindset toward sustainable growth expansion for established businesses.
Customized CX Transformation
Facilitating custom CX/UX solutions for industry-wide business-specific transformation.
An Imperative for Change
We bring a customer-centric approach to bring about imperative changes in business processes.
Industry-Led Experience
Having previously worked with clients across industries, our experts have yielded immeasurable experience.
Data-Driven Strategy
Our CX/UX experts process with data-driven strategies to ensure customer-centric practices.
Customer-Focused Insights
Our experts at SparxIT introduce customer-focused insights to drive tangible business.
- Over a Decade-long Market Presence
- Data-Driven Decision Making
- Sector Agnostic Services Catalogue
- White-Glove Approach With Agile Methodology
- Client-centric Project Management
- Top 1% of the Talent Pool On Board
- Security and Quality Assured by Design
- Continuous Monitoring and Development
